BRICK VIRTUAL SOLUTIONS
THE LEADER IN CALL CENTER SERVICES
At Brick Virtual Solutions, we blend the power of human connection with streamlined efficiency to create experiences that feel personal, effortless, and memorable. Every interaction is driven by empathy, backed by expertise, and designed to delight your customers at every touchpoint.
Our suite of Basic Services allows you to enjoy full-featured call center capabilities for a low cost. Stay in touch with your customers 24 hours a day/seven days a week and never miss an important call again.
For medium-sized businesses, CallCenterUSA offers such sophisticated features as help desk and customer service support, virtual receptionist, and disaster recovery, all with highly trained US-based call center staff who will handle your calls professionally and efficiently.
Designed to meet the demands of large businesses, our Enterprise Services can handle all your phone, web, and email traffic; from high volume reservations and call overflow, to detailed order taking and disaster standby and recovery. Our state-of-the-art redundancies and backups ensure that your calls are always answered.
One of the key contributors to a successful business is exceptional customer service. In a competitive business landscape, businesses have to design their operational mechanism in a way that not only focuses on customers’ needs but improves internal operational functionality.
Using a professional live answering service is one of the key components. Professional phone answering services ensure your business never misses an important call, and your customers never have to wait in long queues for an automated Interactive Voice Response (IVR) system.
Brick Virtual Solutions offers 24/7 phone call answering services to small and large businesses, ensuring the right mix of budget, scale, personalization, and professionalism.